Maintaining a safe and secure website – including the ability to ensure secure transactions – is central to successful association management. With new headlines about fraud and identity theft popping up every day, it is reassuring to see that popular payment gateways are implementing credit card processing changes to increase […]
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When an association prepares to redesign their website, it’s a great time to create or revisit their personas. A key element in user-centered web design, personas are fictional representations — based on research and real data about your existing members — of the different types of people who belong to […]
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As of May 2014, 25% of global web traffic was mobile; an increase of 72% over 2013. When the numbers come in for 2015, we can expect a similar—or even greater—increase in mobile web traffic. In fact, last May, Google announced that “more Google searches take place on mobile devices than on computers […]
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